Before the renderer need to go in the Rendering tab - Effects, click on the Hair and Fur and choose a lower mr prim mode. System unit mm. rug Size 300 x 360 cm., and the obj fbx in the archive there.

3dsMax2016 file, + (vray shaders)
3dsMax2013 file + fbx (vray shaders)
v-ray 3.20.03