Who works with V-Ray version lower than 3.1, pay attention to materials section BRDF (Microfaset GTR (GGX)), if your version is older than 3.1 - this section will be empty, and you have to choose: Blinn, Ward or Phong , dependence on material.

Here you have a link to the manufacturer's product:
https://www.sklum.com/es/comprar-sillas-de-comedor/147652-silla-de-comedor-en-madera-meritxel.html?id_c=470765#details